Whether most of your network connected devices are up and running.
Health of many connected AV devices and light switches (availability may vary depending on manufacturer).
Internet up/down state and average upload/download speeds.
Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).
Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).
Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.
This is the fastest way to resolve an issue and is available 24/7. A service request can be initiated by phone or email. Once received, the agent will create an internal ticket that can be reviewed and tracked by the entire team.
We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call and bill in 15min increments for the remote support.
We’re available to communicate with you in whichever manner best fits your lifestyle.
Experience the convenience of a live answer by one of our knowledgeable technicians.
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
In the unlikely event that a service call must be scheduled, On-Site appointment will be schedule for 3-5 Days out with one of our support team members. On-site appointments are billed hourly with a min of one hour and 15min increments thereafter. After-Hours and Holiday Rates Available at an additional rate.
We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call and bill in 15min increments for the remote support.
We’re available to communicate with you in whichever manner best fits your lifestyle.
Experience the convenience of a live answer by one of our knowledgeable technicians.
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
In the unlikely event that a service call must be scheduled, On-Site appointments within 3-5 Days if available. On-site appointments are billed hourly with a min of one hour and 15min increments thereafter. After-Hours and Holiday Rates Available at an additional rate.
We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call and bill in 15min increments for the remote support.
We’re available to communicate with you in whichever manner best fits your lifestyle.
Experience the convenience of a live answer by one of our knowledgeable technicians.
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
In the unlikely event that a service call must be scheduled, "Front of Line" same day or next day service if available. On-site appointments are billed hourly with a min of one hour and 15min increments thereafter. After-Hours and Holiday Rates Available at an additional rate.