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Peace of mind for your home technology

Technology Support you can count on

Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any of these disruptions. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered.

Experience Our Benefits

REMOTE REPAIR
Your system will be accessed remotely and oftentimes repaired without a service call.
APP CONTROL
You'll get a mobile app, if available, enabling you to fix many of the common issues that technology systems experience.
24/7 SUPPORT COVERAGE
We're available to communicate with you in whichever manner best fits your lifestyle.
PRIORITY SCHEDULING
In the unlikely event that a service call must be scheduled, some plans include priority appointments.


What can we monitor?

Whether most of your network connected devices are up and running.

Health of many connected AV devices and light switches (availability may vary depending on manufacturer).

Internet up/down state and average upload/download speeds.


What can't we monitor?

Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).

Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).

Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.

Choose Your Subscription

This is the fastest way to resolve an issue and is available 24/7. A service request can be initiated by phone or email. Once received, the agent will create an internal ticket that can be reviewed and tracked by the entire team.

BASIC SUPPORT | $187/hour
  • PROACTIVE MONITORING

    We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

  • REACTIVE REMOTE REPAIR

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call and bill in 15min increments for the remote support.

  • 24/7 EMAIL, TEXT SUPPORT

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • 24/7 PHONE SUPPORT

    Experience the convenience of a live answer by one of our knowledgeable technicians.

  • APP Control

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • STANDARD ON-SITE SUPPORT APPOINTMENTS

    In the unlikely event that a service call must be scheduled, On-Site appointment will be schedule for 3-5 Days out with one of our support team members. On-site appointments are billed hourly with a min of one hour and 15min increments thereafter. After-Hours and Holiday Rates Available at an additional rate.

ESSENTIAL PLAN | $49/mo
  • PROACTIVE MONITORING

    We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

  • REACTIVE REMOTE REPAIR

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call and bill in 15min increments for the remote support.

  • 24/7 EMAIL, TEXT SUPPORT

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • 24/7 PHONE SUPPORT

    Experience the convenience of a live answer by one of our knowledgeable technicians.

  • APP CONTROL

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • STANDARD ON-SITE SUPPORT APPOINTMENTS

    In the unlikely event that a service call must be scheduled, On-Site appointments within 3-5 Days if available. On-site appointments are billed hourly with a min of one hour and 15min increments thereafter. After-Hours and Holiday Rates Available at an additional rate.

PRIORITY PLAN | $109/mo
  • PROACTIVE MONITORING

    We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

  • REACTIVE REMOTE REPAIR

    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call and bill in 15min increments for the remote support.

  • 24/7 EMAIL, TEXT SUPPORT

    We’re available to communicate with you in whichever manner best fits your lifestyle.

  • 24/7 PHONE SUPPORT

    Experience the convenience of a live answer by one of our knowledgeable technicians.

  • APP CONTROL

    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

  • PRIORITY ON-SITE SUPPORT APPOINTMENTS

    In the unlikely event that a service call must be scheduled, "Front of Line" same day or next day service if available. On-site appointments are billed hourly with a min of one hour and 15min increments thereafter. After-Hours and Holiday Rates Available at an additional rate.

Headquarters:
2327 Beatrice St., Dallas
Texas 75208
p: (972) 200-7087

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